Frequently Asked Questions
Everything you need to know about bringing comfort and style to your home.
What is the typical shipping time for furniture and decor?
Standard shipping usually takes 5-7 business days. For larger furniture items, delivery may take 10-14 business days depending on your location and the selected white-glove delivery service.
Do you offer a warranty on Amo la Casa products?
Yes, all our furniture items come with a 1-year limited warranty covering manufacturing defects. Textiles and smaller decor items are covered by a 30-day quality guarantee.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that for hygiene reasons, bedding and pillows cannot be returned once opened unless they are defective.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website. You can also track your status directly through your Amo la Casa account dashboard.
Are the materials used in your products sustainable?
We prioritize eco-friendly sourcing. Many of our collections feature FSC-certified wood, organic cotton, and recycled textiles to ensure your home is as sustainable as it is beautiful.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm and Klarna for larger purchases.